In 2017, The Service Council launched its Europe and APAC Advisory Boards consisting of service executives who lead strategy in their respective regions. These two boards, in conjunction with our long-standing US Advisory Board, help TSC shape its research agenda while also participating in various events. The Europe and APAC Advisory Boards consist of service leaders from companies such as Bombardier, IMAX, MilliporeSigma, Ortho Clinical Diagnostics, Roche Diagnostics, Schneider Electric, Trane, Xerox, and more.
On November 29, TSC will share highlights from discussions with our European and APAC Advisory Boards. Joining TSC's Sumair Dutta and Aly Pinder will be service leaders from those advisory boards who will share their experiences in managing service in their respective regions.
The discussion will focus on:
- The service challenges felt in Europe and APAC: what is the same, what is different?
- KPIs used to measure success
- The capabilities which drive service excellence
- and more...
Are you interested in learning more about the how service leaders in Europe and APAC tackle service challenges? Join our webinar to find out.
Date: Wednesday November 29, 2017
Time: 11am Eastern US Time
Duration: 60 mins