Smarter Services Webcast:
Converting Data into the Right Service Insight
Organizations have a lot of data, there's no lack of it. But converting that data into insight that drives business action is a major challenge for service organizations. In this Smarter Services Webcast, The Service Council's Aly Pinder reveals how successful organizations are making sense of the vast volumes of data at their disposal. Several members from TSC's Research Data community will also voice their opinions on successfully navigating available service data.
Discussion Areas on the webinar:
- Service Data - Are We Saturated and Paralyzed?
- Building Service Data Models from Scratch.
- Useful Uses of Service Data.
- Tools and Technologies Used to Drive Service Action.
- The Data Needed to become a Predictive Service Organization.
Webinar Details:
Date: Tuesday May 16, 2017
Time: 11am Eastern Time
Duration: 60 minutes
