Smarter Services Webcast On-Demand:
Re-Imagining the Service Supply Chain

Featuring a live discussion with Lexmark and Durst USA

In September 2015, The Service Council and member organizations Lexmark and Durst Image Technology USA, discussed findings from TSC's latest research on service parts and the service supply chain.

Data presented on the webinar:

  • Challenges in managing service parts in 2015
  • Initiatives to improve part performance over the next 12-24 months
  • Steps taken by leading organizations to improve service part performance

Interview Questions:

  • How are parts impacted as organizations look to become more predictive in service?
  • How is 3D printing impacting your service parts business?
  • How are you controlling the overall inventory of spare parts out in the field?
  Speakers  
Sumair Dutta
Chief Customer Officer
Brad Lawless
Director, Global Service Parts Operations
Christopher Adams
Director, Operations and Business Analytics
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  Webcast Partner  
  PTC  

BioTek