IdeaShare Summary: 
5 Trends in Learning & Development

In December 2017, The Service Council assembled a group of learning & development leaders from member organizations to discuss trends in learning & development for service professionals. The attending leaders spoke of their initiatives, primarily around:

  • Online and blending learning approaches
  • Unique technologies to support online learning
  • The development of learning paths
  • The increased use of metrics in measuring learning efficacy

TSC's research team has summarized the key takeaways and observations in short recap document. 

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