Research Insight:
Sharing the Spoils of IoT Data
Enhancing Enterprise and Customer Value
Nearly 70% of organizations in TSC's community have a connected service or IoT initiative in place. A majority of these organizations are using IoT-enabled data for improved reactive, proactive, or predictive service. What about the rest of the organization? Can they benefit from this rich performance data?This short 3-page insight includes:
- Data from TSC's connected service research
- Information on steps being taken to share IoT data outside of service
- Strategies being adopted to share IoT data with customers
Top Three Areas within the organization where IoT-enabled data is currently shared:
- Engineering
- Design and Product Development
- Operations